Tuesday, May 8, 2007

When To Let Go

Sometimes there is a time in our life when we must leave a job. Sometimes we move on for a better career, other times it is to relocate and begin fresh. Some of us leave because we need to be challenged more. Upon doing this blog, it has forced me to reexamine my life, and begin to ask myself, am I happy with my job. Does my job pay me enough for all the stuff I have to do and put up with? It goes back to my blog about personality in the workplace, and how self realization is the most powerful tool a manager has. It is overwhelming to think I was so ignorant. Having worked at my shop for four years, and it being my first job. I was under the belief that that is what a job is really like, stressful and sometimes overwhelming, and I cannot tell you how many times I have come home crying. Now that I am a manager, I am constantly stressed and under pressure. And quite frankly I am not the same I use to be. My boss has put a lot of stress in my life, and sadly it has had a chain reaction. I have lost friend because I work too much, and I am always on call. Seeing this now I am left with a big decision. I can either leave, or I can tell my boss what I need from him and if I don’t come to a compromise I like, then I will be forced to leave,

Tuesday, May 1, 2007

trust

Trust is a basis in any relationship whether it is in the workplace or in our personal relationship. When trust is questioned, it can hurt feelings and hurt relationships. One case where trust has is when I hurt me in a personal basis was when I was having Migraines. Back in December I hit a deer, to explain it easily; I had a pretty bad case of whiplash and some really bad back pain. I have had some problems ever since, including migraines, dizziness and light headedness. However, some days are worse then others.
One Sunday I went to work and I had the worse migraine. I didn’t want to call into work because I knew I was needed, and the one time I did in the past they gave me a bad time about it. Two days later I had to call into work. Because My migraine was horrible, My boss picked up the phone and said what ever and hung up on me, After that he calls me a few hours later and says, “Well are you coming in tomorrow and asked if I had gotten a doctors appointment.” I continue to say no, but I did have a doctor’s appointment. I went to the doctors and got a doctors note. saying that I needed a few more days off. I give the note to my boss and I then go home. Just by chance, my ex fiancĂ© came back in town on leave, and I had been spending time with him. But my boss thought I was pretending to be sick, so I could spend time with him. It got to the point when my boss was driving by my house to make sure my car was still in front of my house. After going though this I was almost tempted to quit. That is because if my boss goes to this existent to make sure I wasn’t lying to him obviously he doesn’t trust me. It was humiliating and very hurtful.

Conflicts in the Work Place

Conflict is defined as a process that begins when on party perceives that another party has negatively affected, or is about to negatively affect something that the first party cares about. Conflict is very common in any work place and our personal lives. In many work places we face it everyday. For me I have will admit I have been in the middle of conflict, I have started then and I have ended them. As a manger at a shop it is my duty to recognize these conflicts and defuse them as quickly as possible.

But your probably wondering “What conflict can there be in an ice cream shop?” The answer to that question is, quite a few. The conflict I mainly see between the Manager and I. We will call the manager, Jon. Jon and I are both dominant personalities. Earlier on in this blog I have described him as a Charismatic leader. He always thinks he is better and that he is right. Now I must confess I can be that way at times also, it is not constant personality for me like it is for him. He will start off by saying “Well had I opened this morning this would have all been done.” (Things like cutting cakes and making ices, and filling machines.) I will then usually say something along the lines of “Well you’re full of it and that you wouldn’t have it done.” The problem with that is that I am provoking him. The thing I should have done was either let it go or, I could have said “I had a lot of things to do this morning.”

The first option would have been best, because knowing Jon he would have said I thought so, so go do it now. With option number two, he would have said something along the lines of “Ahhh, excuses, excuses.” And then he will continue on how I am slow. Jon and I do fight often. However, usually when I get ready to go at the end of my shift we make up. But there are times where we have been at each others throats for a few days and the owner will pull both of us aside and say cut it out. When I read this on paper, I think about what happened and how I was very Immature. But that is also how we learn.

Robbins, Stephen, and Judge Timothy. Organizational Behavior. Upper Saddle River, New Jersey: Pearson Prentice Hall, 2007.

Tuesday, April 24, 2007

Motivational theories

Motivation is the process that account for an individual drive to achieve a goal. Motivation is important because a company wants to know that if, an employee is given a huge task, that the employee will stick with the company long enough to achieve the goals of the company. In business psychology there are eight different motivational theories and personally my favorite is Maslow’s theory.

Maslow’s hierarchy of needs is a common subject in introductory psychology classes when discussing motivation. What is explains, is how we as humans have basic needs that need to be satisfied before we can begin to achieve the next level.

The first level we must achieve is physiological. This includes things like food, shelter, sex, thirst and other physical needs.
The second level is safety. This includes security, and protection from physical and emotional harm.
The third level is Social. The needs of being affection, belongingness, acceptance and friendship.
The fourth level is Esteem. This includes Internal which is self respect, Autonomy, and achievement, and external which are status, recognition and attention.
The fifth and last is Self awareness. The drive to become what one is capable of.

This theory is the most common looked at by managers, because of the logic and the easiness to understand. There are however other theories that compete with Maslows, such as the ERG theory which breaks down human needs into three groups: Relatedness, development and existence. This theory unlike Maslows, does not give us a hierarchy of what we need to achieve.

Robbins, Stephen, and Judge Timothy. Organizational Behavior. Upper Saddle River, New Jersey: Pearson Prentice Hall, 2007.